Western Scale service truck traveling to a field service location

Start a service request

Request Service

Send the equipment location, scale details, symptoms and photos. Western Scale will review the request and follow up about scope and scheduling.

01

Contact & location

Who should we call, and where is the scale?

02

Equipment

Include what you know. A photo of the model plate helps.

03

Service needed

Describe the symptom, recent changes and timing.

Fields marked * are required. If your email app opens, attach any selected photos before sending. For equipment-down calls, phone 509-966-6570.