Start a service request
Send the equipment location, scale details, symptoms and photos. Western Scale will review the request and follow up about scope and scheduling.
Who should we call, and where is the scale?
Include what you know. A photo of the model plate helps.
Describe the symptom, recent changes and timing.
Fields marked * are required. If your email app opens, attach any selected photos before sending. For equipment-down calls, phone 509-966-6570.