Last updated: August 1, 2026
Information we collect
When you contact Western Scale or submit a service request, we may receive your name, company, phone number, email address, service location, equipment details, problem description, preferred date, uploaded files and other information you choose to provide.
How we use information
We use submitted information to respond to inquiries, evaluate service requests, communicate about scheduling and scope, perform requested work, maintain business records and improve the website.
Sharing
Western Scale does not sell personal information. Information may be shared with service providers that help operate the website or process requests, or when required by law. Providers should receive only the information needed for their role.
File uploads
Do not upload passwords, payment card data, API keys, medical records or other sensitive credentials. Upload only files needed to understand the equipment or service request.
Retention and security
Information is kept only as reasonably needed for service, business and legal purposes. No online system can guarantee absolute security, but reasonable measures should be used to protect submitted information.
Your choices
You may contact Western Scale to ask about information you submitted or to request a correction. Some business records may need to be retained.
Contact
Email westernscale@outlook.com, call 509-966-6570, or write to PO Box 9333, Yakima, WA 98909.